Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lois Robinson

Lois Robinson

November 22, 2024

5  out of  5
rating by Lois Robinson
"I been with State Farm since 2006. Out of all the agents I have talked to I rate Mrs. Audrey as a 10. Mrs. Audrey has really inspired me with her kindness and professionalism. I actually went in the Hutto branch to meet her face to face and found out she works from home. I give State Farm thumbs up for having a wonderful lady like her working for them."
We responded:
"Lois, thank you so much for your wonderful review! We're really happy to know that you've had such a positive experience with our team since 2006. Audrey's kindness and professionalism are indeed inspiring, and we're glad she made such an impact on you. It's great to have her as part of our team. If you ever need anything or have any questions, feel free to reach out to our office. We're here to help!"
Profile photo of Rick Gabrillo

Rick Gabrillo

November 21, 2024

5  out of  5
rating by Rick Gabrillo
"Was very helpful working with Audrey today who answered some important questions I had regarding my policy. She was professional, courteous, and knowledgable. Thanks, Audrey!"
We responded:
"Rick, thank you for sharing your experience! I'm glad Audrey could assist you with your policy questions. Her professionalism and knowledge are truly valuable to our team. If you have any more questions or need further assistance, we're here to help. - Todd Durflinger - State Farm Insurance Agent, Hutto, TX"
Profile photo of hector figueroa

hector figueroa

November 19, 2024

5  out of  5
rating by hector figueroa
"Audrey was great and very helpful"
We responded:
"Audrey is indeed wonderful and we're happy she could assist you! Your feedback means a lot to us. If you need anything else, feel free to reach out. - Todd Durflinger - State Farm Insurance Agent, Hutto, TX"
Profile photo of Mary Samaan

Mary Samaan

November 19, 2024

5  out of  5
rating by Mary Samaan
"Amanda was very nice and helpful"
We responded:
"Mary, thank you for your kind words! I'm happy to hear Amanda was able to assist you so well. We appreciate your feedback and are always here to help with any future needs. - Todd Durflinger - State Farm Insurance Agent, Hutto, TX"
Profile photo of Coleen Balch

Coleen Balch

November 15, 2024

5  out of  5
rating by Coleen Balch
"Had the good fortune of speaking with Audrey today. She was very pleasant and kindly helped me sort out a slightly complicated issue. Couldn't have figured it out otherwise. Appreciate her intervention and happy attitude."
Profile photo of Brianna Acevedo

Brianna Acevedo

November 6, 2024

5  out of  5
rating by Brianna Acevedo
"Summer was awesome! great customer service and made sure that I knew what i was signing up for!"
We responded:
"Brianna, thank you for your fantastic review! I'm glad to hear that Summer provided you with excellent customer service and ensured you understood everything you were signing up for. We appreciate your feedback and are here for any further needs or questions you may have. - Todd Durflinger - State Farm Insurance Agent, Hutto, TX"
Profile photo of Lauren Hargraves

Lauren Hargraves

October 29, 2024

5  out of  5
rating by Lauren Hargraves
"Todd's staff at his Pflugerville office have always been super kind and helpful. I recently was charged for a payment that I shouldn't have been after a policy change due to being on autopay. For some reason the policy change was not being reflected at the local level. I reached out to Todd's office where Bonnie provided stellar customer service in making sure I received a full refund and had the corrected policy change on file. She was friendly, professional, and helpful. She responded to my inquiries quickly as well."
We responded:
"Lauren, thank you for sharing your experience! I'm glad to hear that Bonnie was able to assist you with your policy change and ensure everything was corrected promptly. It's wonderful to know that she provided friendly, professional, and efficient service. Our team always strives to be helpful and responsive. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Todd Durflinger - State Farm Insurance Agent, Hutto, TX"
Profile photo of Paul Griggs

Paul Griggs

October 25, 2024

5  out of  5
rating by Paul Griggs
"Audrey has helped me twice now making changes on my renters insurance. She is very helpful and a delight to work with."
We responded:
"Paul, thank you for sharing your experience! I'm happy to hear that Audrey has been so helpful with your renters insurance changes. We're grateful to have her on our team and appreciate your kind words. If you need any further assistance, feel free to reach out anytime. - Todd Durflinger - State Farm Insurance Agent, Hutto, TX"
Profile photo of CJ Bobo

CJ Bobo

October 24, 2024

5  out of  5
rating by CJ Bobo
"I had a great experience setting up a new policy with Summer! She was extremely helpful, transparent and helped me get the best price possible!"
We responded:
"Thank you, CJ! I'm glad you had such a positive experience with Summer. She always strives to be helpful and transparent, and it's great to know she helped you find the best price. If you need any further assistance, feel free to reach out. - Todd Durflinger - State Farm Insurance Agent, Hutto, TX"
Profile photo of Lily Yanes

Lily Yanes

October 18, 2024

5  out of  5
rating by Lily Yanes
"As a mom to a teenager that just got his DL I was not looking forward to the monthly payments . However Summer did any amazing job of getting me a GREAT quote!! She was very friendly and professional! Thanks Summer"
We responded:
"Lily, thank you for sharing your experience! I'm glad Summer could assist you in finding a great quote for your teenager's new driver's license. It's wonderful to know she was friendly and professional throughout the process. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Todd Durflinger - State Farm Insurance Agent, Hutto, TX"
Profile photo of Veronica Villanueva

Veronica Villanueva

October 11, 2024

5  out of  5
rating by Veronica Villanueva
"My experience has always been great with State Farm at the Todd Durflinger office has always been great. I usually get work with his representative, Audrey, who is always so helpful, friendly and informative. She answers my questions and puts my mind at ease when I need to settle any concerns. I highly recommend working with them for your insurance needs."
We responded:
"Veronica, thank you for your wonderful review! I'm glad to hear that Audrey has been so helpful, friendly, and informative during your interactions. It's great to know she has been able to answer your questions and ease your concerns. We appreciate your recommendation and look forward to continuing to meet your insurance needs. If you ever have any further questions or need assistance, our office is here for you! - Todd Durflinger - State Farm Insurance Agent, Hutto, TX"
Profile photo of Karla Plata

Karla Plata

October 11, 2024

5  out of  5
rating by Karla Plata
"Amanda was so kind and amazing! She walked me through the process of choosing the best option for me and answered all my questions. Thank you for being so polite Amanda 💕"
We responded:
"Thank you, Karla! I'm happy to hear Amanda was able to guide you through the process and answer all your questions. We appreciate your kind words and are always here to help with any other questions you may have. - Todd Durflinger - State Farm Insurance Agent, Hutto, TX"
Profile photo of Judi Lewis

Judi Lewis

October 10, 2024

5  out of  5
rating by Judi Lewis
"I love State Farm. Todd's staff are the most awesome people and the most caring people that I've ever dealt with he should be proud to have such an awesome group working for his office. I've compared prices of other insurance companies and have found that they are anywhere from $100 to $200 cheaper than other places that I've checked I would recommend anybody to at least give them a shout out and check them out for a quote. I don't think you will be disappointed."
We responded:
"Judi, thank you so much for your wonderful review! I'm glad you found our team to be caring and awesome. It's great to know that our prices are competitive and that you recommend us to others. We truly appreciate your support and look forward to assisting you with any future needs. - Todd Durflinger - State Farm Insurance Agent, Hutto, TX"
Profile photo of Brad Butler

Brad Butler

October 1, 2024

5  out of  5
rating by Brad Butler
"Summer was fantastic! She was personable, entertaining, and sincere. Also presented me with some options I didn't even know I had. I know it's not always the case, but I was able to get significantly better coverage for significantly less money than my previous "Big brand" insurance. The availability of having an actual agent has also been wonderful so far. I most certainly will be recommending her to friends and family."
We responded:
"Brad, I'm glad to hear about your positive experience with Summer! It's wonderful that she could provide you with better coverage options and save you money. Having an actual agent available truly makes a difference, and I'm happy to know that Summer has been so helpful. Thank you for recommending her to your friends and family. If you need any further assistance, our office is here for you. - Todd Durflinger - State Farm Insurance Agent, Hutto, TX"
Profile photo of Patricia ORiley

Patricia ORiley

September 26, 2024

5  out of  5
rating by Patricia ORiley
"Audrey handled my policy with great care and knowledge. She dug in and explain all the details, answered all my questions and helped me save money. I would highly recommend dealing with her. She great to deal with."
We responded:
"Patricia, thank you for your wonderful review! I'm glad to hear that Audrey provided such knowledgeable and detailed assistance with your policy. We appreciate your recommendation and are happy to have Audrey on our team. If you need any further assistance, please don't hesitate to reach out! - Todd Durflinger - State Farm Insurance Agent, Hutto, TX"
Profile photo of Dee Price

Dee Price

September 24, 2024

5  out of  5
rating by Dee Price
"Was able to help me no problems abs got back to me in good time."
We responded:
"Thanks, Dee! I'm happy we could assist you efficiently and promptly. If you need anything else, feel free to reach out. - Todd Durflinger - State Farm Insurance Agent, Hutto, TX"
Profile photo of Naeem Hayat

Naeem Hayat

September 23, 2024

5  out of  5
rating by Naeem Hayat
"A great service. I have been with this agent for a while and every time a talk to them , They are there to help me and answer every questions. I highly recommend to give them chance. Audrey is the one I always deal with and she is an excellent worker that has knowledge to offer the customer best deal available for their needs."
We responded:
"Thank you for your kind words, Naeem! I'm glad to hear that you’ve had such a positive experience with our team, especially with Audrey. We appreciate your recommendation and are always here to help with any questions or needs you may have. - Todd Durflinger - State Farm Insurance Agent, Hutto, TX"
Profile photo of Derrick Koon

Derrick Koon

September 17, 2024

5  out of  5
rating by Derrick Koon
"Audrey is very knowleable and pointed us to the right shop to replace a damaged wind shield promptly and she even referred us to a tires store nearby to replace our worn out tires."
We responded:
"Thank you, Derrick, for your wonderful review! I'm glad Audrey could assist you so effectively with your windshield replacement and tire needs. It's great to know our team could point you in the right direction promptly. If you have any other questions or need further assistance, feel free to reach out anytime. - Todd Durflinger - State Farm Insurance Agent, Hutto, TX"
Profile photo of TAMSIR NDIAYE

TAMSIR NDIAYE

September 13, 2024

5  out of  5
rating by TAMSIR NDIAYE
"I called State Farm office today and spoke to Audrey. She was very helpful in regard to some questions that I had about my policy."
We responded:
"Thank you, Tamsir, for your wonderful review! I'm glad Audrey could assist you with your policy questions. We appreciate your feedback and are always here to help with any future needs. - Todd Durflinger - State Farm Insurance Agent, Hutto, TX"
Profile photo of Gale Davis

Gale Davis

September 13, 2024

5  out of  5
rating by Gale Davis
"Amanda reached out several times after I asked for a quote to make sure I received the coverage that I needed. She was very understanding and extremely helpful."
We responded:
"Thank you, Gale, for sharing your positive experience! I'm glad Amanda was able to assist you effectively and ensure you received the coverage you needed. We appreciate your kind words and are always here to help with any future needs or questions. - Todd Durflinger - State Farm Insurance Agent, Hutto, TX"
Profile photo of Juelz Frazier

Juelz Frazier

September 13, 2024

5  out of  5
rating by Juelz Frazier
"Summer was very helpful and personable. She got us the best quote for our family and was a pleasure to speak to."
We responded:
"Thank you, Juelz, for your wonderful review! I'm happy to hear that Summer was able to assist you so effectively and provide a quote that suits your family's needs. We appreciate your kind words and are always here to help with any future questions or needs. - Todd Durflinger - State Farm Insurance Agent, Hutto, TX"
Profile photo of anjireddy venumula

anjireddy venumula

September 6, 2024

5  out of  5
rating by anjireddy venumula
"Really Great Experience and she did very well in getting the insurance for both Auto and home together. Great Job !!"
We responded:
"Anjireddy, Thank you for sharing your experience! I'm glad to hear that you had a positive experience with getting both your auto and home insurance. Our team works hard to provide excellent service, and it's wonderful to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Todd Durflinger - State Farm Insurance Agent, Hutto, TX"
Profile photo of Deb Park

Deb Park

August 30, 2024

5  out of  5
rating by Deb Park
"Thank you so much Audrey!! You're such an amazing help!! I'll be chatting with you again very soon! I'm gonna put you on my speed dial haha! :)"
We responded:
"Deb, thank you for your kind words! I'm happy to hear that Audrey was able to assist you so effectively. We look forward to chatting with you again soon. If you need anything, don't hesitate to reach out. - Todd Durflinger - State Farm Insurance Agent, Hutto, TX"
Profile photo of Jarrid Hohensee

Jarrid Hohensee

August 21, 2024

5  out of  5
rating by Jarrid Hohensee
"Audrey did an excellent job helping me in a quick and efficient manner this afternoon."
We responded:
"Thank you, Jarrid, for your positive review. I'm glad Audrey could assist you quickly and efficiently. We appreciate your feedback and look forward to helping you with any future needs. - Todd Durflinger - State Farm Insurance Agent, Hutto, TX"
Profile photo of Doyle Mcgary

Doyle Mcgary

August 21, 2024

5  out of  5
rating by Doyle Mcgary
"Audrey was a pleasure to deal with and really helped me with my claim!"
We responded:
"Audrey was a pleasure to deal with and really helped me with my claim!"