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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joseph Baranauskas

April 8, 2024

5  out of  5 rating by Joseph Baranauskas
"Just like Jake from State Farm, Summer Brindza was there when I needed help. She made my insurance journey a seamless process, from getting quotes to finalizing my policy needs. 👍👍👍"
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Sean Hermes

April 4, 2024

5  out of  5 rating by Sean Hermes
"Very nice and helpful. Everyone has always been reliable whenever needed."
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antornisha dunphy

April 3, 2024

5  out of  5 rating by antornisha dunphy
"Amanda assisted me with setting up my auto policy. I really appreciated how thorough she was explaining my new coverage. Thank you!"
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Sharmon Shops

March 6, 2024

5  out of  5 rating by Sharmon Shops
"Thank you Jennifer Navarro for your excellent customer service and your warm friendliness, I appreciate you!"
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Leah Griggs

February 22, 2024

5  out of  5 rating by Leah Griggs
"Audrey was so helpful and knowledgeable when I called about my auto policy. She went above and beyond to help us financially. Outstanding customer service!!!"
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Parker Parish

February 16, 2024

5  out of  5 rating by Parker Parish
"Always extremely helpful and understanding! Very good customer service"
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Michelle Misic

February 14, 2024

5  out of  5 rating by Michelle Misic
"We recently moved into the area and had to switch agents within State Farm. We chose to go with Todd and are so glad we did. He immediately took the time to review our policies and explain everything to us. Audrey has also been super helpful, friendly, and incredibly responsive with any questions we have had. What a wonderful team!"
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February 13, 2024

5  out of  5 rating by Rae
"Called Todd’s office with a couple questions and Audrey wand Summer were a huge help. They made it easy to make changes to my policy and worked hard to get me the lowest possible rate."
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Cindi Senior

February 10, 2024

5  out of  5 rating by Cindi Senior
"Audry did a great job on doing a comparison quote l. Very knowledgeable and friendly."
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Brandon Martin

February 9, 2024

4  out of  5 rating by Brandon Martin
"I have been with the Todd Durflinger agency for quite sometime now. I have not been apposed to the constant rate changes with my policy it has gone up quite a bit in the last couple years. Recuperating is one thing but a constant increase every 6 months when my policy renews is ridiculous. Anyways Audrey helped me out today and was more than wonderful, even helped me save some money with some applied discounts. Hopefully the increases are over with, I went from paying a set amount to almost double over the last few years. Audrey, Thank you for helping me today!"
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Latoya Greene

February 8, 2024

5  out of  5 rating by Latoya Greene
"Summer has always helped me to her best advantage. Her communication is awesome. She will continue to be my number one go to person if I need any help"
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Kenneth Pollock

February 2, 2024

4  out of  5 rating by Kenneth Pollock
"Thanks for your help"
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February 1, 2024

5  out of  5 rating by britnjoe
"I just wanted to say how amazing Audrey customer service and she was very helpful!"
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Chad Man

January 29, 2024

5  out of  5 rating by Chad Man
"Been using Todd and State Farm for years now. Always on point with my insurance needs. Audrey was helpful on the phone today as well and helped me figure some things out quick! Thank yall!"
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Shazad Mahmood

January 26, 2024

5  out of  5 rating by Shazad Mahmood
"Had the pleasure of speaking with Audrey. She was polite professional and went above and beyond to help me with my policy."
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Michael Mize

January 23, 2024

5  out of  5 rating by Michael Mize
"Amazing customer service! I was able to get my insurance switched to another vehicle with the assistance of Audrey. It was fast and easy and she helped me get it taken care of right away!"
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kasee Bo

January 22, 2024

5  out of  5 rating by kasee Bo
"Audrey is so sweet and helpful!"
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Syretta Bynum

January 18, 2024

5  out of  5 rating by Syretta Bynum
"Audrey is the best i just love her. Her customer service was great and I really appreciate talking to her when I call I got her twice in one week when I called and she took great care of me Thanks Audrey and keep being great!"
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Khademul Haque

January 15, 2024

5  out of  5 rating by Khademul Haque
"I had to change both my home and auto insurance due to some personal reasons and was looking for reasonable quotes. Then I received a call from Amanda Durflinger and the rest was history. She was really friendly, well-spoken, gave information to the point and handled my insurance needs very smoothly. She was also timely (able to reach out to my escrow) and completed with all information concerning my policy before the closing, on top of providing me with the best rate out of all the competitors for the bundle. Would highly recommend this State Farm agency to anyone!"
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Amber Thomas

January 13, 2024

5  out of  5 rating by Amber Thomas
"Audrey has been exceptional when it comes to helping me with my policies. She takes her time while explaining the answers to my questions diligently, and always goes above and beyond to assist me. Most times, I dread speaking to people due to the decline of peoples' customer relation skills, but Audrey has given me comfort with her consistent kindness and patience over the past few years."
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January 12, 2024

5  out of  5 rating by Miguelito
"From the moment I initiated contact, Audrey displayed a deep understanding of the insurance policies and coverage options. She patiently listened to my concerns, addressing each one with a high level of expertise. During all my interactions with Audrey, she has demonstrated not only extensive knowledge but also a genuine commitment to customer satisfaction. She has handled my queries promptly and efficiently, demonstrating a strong dedication to resolving issues with a positive and friendly attitude. It is evident that Audrey prioritizes customer needs and takes pride in delivering top-notch service. Moreover, her proactive approach in ensuring that I have a comprehensive understanding of my policy options and potential benefits showcased a level of customer engagement that exceeded my expectations. It's refreshing to encounter a representative who goes the extra mile to ensure that customers feel valued and supported. Thank you Audrey!"
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T. Two Times

January 10, 2024

5  out of  5 rating by T. Two Times
"Every touchpoint with the agency has been great. Questions and concerns are always addressed quickly and accurately. Audrey especially has been a pleasure to communicate with. Thank you!"
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Jacqueline Srey

January 9, 2024

5  out of  5 rating by Jacqueline Srey
"Audrey has been absolutely amazing. My husband had lost his job a couple of months ago and she helped us to file for hard ship to spread our payments. She’s informative and very attentive. I can always count on her if I have any questions or concerns."
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Lily Laykin

January 6, 2024

5  out of  5 rating by Lily Laykin
"Audrey took the time and handled my questions on the spot instead taking a message and calling me back. She was a pleasure to work with."
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Courtney Thompson

January 4, 2024

5  out of  5 rating by Courtney Thompson
"Audrey was very helpful. She went above and beyond to answer all my questions and provided me with a lot of useful information. Best customer service!"