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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Vance

Vance

May 28, 2026

5  out of  5
rating by Vance
"I've been with State Farm through Todd's office for many years, and I must say their service is always great. Very professional, and quick to help with whatever I need. I recently need to make a policy change so I called and worked with Audrey, as I have many times in the past. She was delightful and able to get me a quote, and update my policy within a couple of minutes. Outstanding! Thank you!"
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Geneva Pous

May 18, 2026

5  out of  5
rating by Geneva Pous
"My apartment flooded last month and I've been all over the place trying to figure things out. When Audrey answered my call about switching my renters insurance she was very patient and understanding. I would like to thank her for her kindness."
We responded:
"Thank you for your review, Geneva! I'm glad to hear that Audrey was able to assist you with patience and understanding during such a challenging time. I'll be sure to pass along your kind words to her. If there's anything else you need, feel free to reach out!"
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Usman Ijaz

May 18, 2026

5  out of  5
rating by Usman Ijaz
"I switched auto insurance to Sate Farm today. Jerica Squire from State Farm shared a quote with me via email which was reasonable with all the coverage I wanted to have and then follow up with a call to transfer auto policy which took less than 5 minutes. Jerica has been very helpful, kept the process simple and easy to switch my auto policy. Thank you!"
We responded:
"Thank you, Usman! I'm happy to hear that Jerica made your switch to State Farm smooth and efficient. We appreciate your trust in us for your insurance needs. If you have any questions or need further assistance, feel free to reach out anytime!"
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Nathan Bohr

May 5, 2026

5  out of  5
rating by Nathan Bohr
"Amanda met all our expectations and then some. She reached out before our old policy expired and got us set up with State Farm at a nice discount. Will definitely recommend"
We responded:
"Thank you, Nathan! I'm happy to hear Amanda exceeded your expectations and helped you transition smoothly to State Farm with a great discount. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Charisa Perez

April 29, 2026

5  out of  5
rating by Charisa Perez
"Called to fix a billing issue and ask about my life insurance. Simple fixes made same day by Audrey. Thanks"
We responded:
"Thank you, Charisa! I'm happy to hear that Audrey was able to assist you with your billing issue and insurance questions so efficiently. We appreciate your feedback and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
Profile photo of Ray W

Ray W

April 27, 2026

5  out of  5
rating by Ray W
"Audrey was so helpful. She got me the information I needed about my policy and Made sure the air was corrected. I work in customer service myself so I know how important good customer service services and I appreciate it"
We responded:
"Thank you, Ray, for sharing your experience! I'm glad Veronica was able to assist you with your policy and provide clear explanations for your questions. It's great to know she also helped reduce your insurance costs. We appreciate your feedback and are here for any future needs or questions you may have!"
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Cindi Senior

April 17, 2026

5  out of  5
rating by Cindi Senior
"Audry was a big help to me today! She's very knowledgeable and paid close attention to the information that I wanted. I was very pleased with out interaction."
We responded:
"Cindi, thank you for the shoutout for Audry! Our office loves being your good neighbor."
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Emily Torrice

April 16, 2026

5  out of  5
rating by Emily Torrice
"Summer is so incredibly nice and knowledgeable! Always answers my questions and is so personable. Will continue to recommend my friends and family to her for their insurance needs! Thanks again, Summer!"
We responded:
"Thank you for your review, Emily! I'm happy to hear that Summer has been so helpful and personable in addressing your questions. We appreciate your recommendations to friends and family. If there's anything else we can assist with, just let us know!"
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Philip Brown

April 10, 2026

5  out of  5
rating by Philip Brown
"Being a new coustermer I talked to Amanda and she answered everthing that I asked her and very polite"
We responded:
"Thank you, Philip! I'm happy to hear that Amanda was able to assist you with everything you needed. We appreciate your feedback and are glad to have you as a new customer. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Jay Rosen

Jay Rosen

April 2, 2026

5  out of  5
rating by Jay Rosen
"Hi Summer, I regret to tell you that I have ended up choosing to work with a local Independent Agency here in my area of Houston. I know it is not much solace to hear that you were number 2, but I would like to sincerely thank you for all of your assistance and work to answer my questions and comply with my requests. You did so each and every time with the utmost competence, professionalism, and warm customer service, and that is unfortunately somewhat unusual these days. In the end, my choice was somewhat more about some intangibles, including proximity to my location, than simple price comparison, as the carriers were both large capable companies. If you don't mind, I will keep your contact information should sometime in the future I need a comparative quote. Kind regards, J Rosen"
We responded:
"Thank you, Jay, for sharing your experience. I'm happy to hear that you appreciated the service and support provided. It's understandable that proximity can play a significant role in decision-making. Please feel free to reach out anytime if you need assistance or a quote in the future. Wishing you the best!"
Profile photo of Simon Swan

Simon Swan

March 30, 2026

5  out of  5
rating by Simon Swan
"We worked with Summer who helped us with our homeowners policy. She was so patient and went through each nuance of the coverage options with us. I was delighted to work with someone so diligent and personable. I highly recommend working with her if you have questions on your home policy and want a comprehensive and competitive quote."
We responded:
"Thank you, Simon, for sharing your experience! I'm happy to hear that Summer provided such thorough and personable assistance with your policy. We appreciate your recommendation and are always here to help with any questions or needs you may have. Thanks for choosing us!"
Profile photo of Debbie Smith

Debbie Smith

March 25, 2026

5  out of  5
rating by Debbie Smith
"Talked with Audrey and she helped me with some questions on our insurance she was awesome Thank you again Audrey for all of your help."
We responded:
"Thank you for your review, Debbie! I'm happy to hear that Audrey was able to assist you with your insurance questions. We appreciate your feedback and are always here to help. Let us know if there's anything else we can do for you!"
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cheslie G

March 20, 2026

4  out of  5
rating by cheslie G
"She was able to help out she did a great job"
We responded:
"Thank you, Cheslie! I'm glad to hear that you found the assistance helpful and that the service met your expectations. If there's anything more we can do for you, feel free to reach out!"
Profile photo of DA Diaz

DA Diaz

March 20, 2026

5  out of  5
rating by DA Diaz
"Audrey is very nice and helpful! Answers the phone right away and answers all my questions"
We responded:
"Thank you, DA Diaz! I'm happy to hear that Audrey was able to assist you so effectively. Our team is dedicated to providing prompt and helpful service. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Shannon Chia Ngong

Shannon Chia Ngong

March 16, 2026

5  out of  5
rating by Shannon Chia Ngong
"Jerica did w prompt and wonderful job helping us transition our auto insurance!"
We responded:
"Thank you, Shannon, for your fantastic feedback! I'm happy to hear that Jerica provided such prompt and wonderful assistance. Our team is dedicated to making these processes smooth and efficient. If you need anything else, feel free to reach out!"
Profile photo of Adam Gilsrud

Adam Gilsrud

March 13, 2026

5  out of  5
rating by Adam Gilsrud
"Audrey was very helpful with adding another vehicle to my policy making it quick and easy."
We responded:
"Thank you, Adam! I'm happy to hear that Audrey made the process of adding a vehicle to your policy quick and easy. We appreciate your feedback and are here to assist with any other needs you might have. Let us know if there's anything else we can do for you!"
Profile photo of Luis Maldonado

Luis Maldonado

March 12, 2026

5  out of  5
rating by Luis Maldonado
"Jerica is an awesome agent who called me back every 6 or so months to see if they can compete with the insurance I had. After a few call back I finally switch over. So thank you for the honest business!"
We responded:
"Thank you, Luis! I'm glad to hear that Jerica's dedication and follow-up made a positive impact on your decision. We appreciate your trust in our honest approach and are happy to have you with us. If you ever need anything, feel free to reach out!"
Profile photo of Nayoung Nam

Nayoung Nam

March 11, 2026

5  out of  5
rating by Nayoung Nam
"Thank you Amanda for taking care of both of my insurance policies in a timely manner! Appreciate it!"
We responded:
"Nayoung, thank you for your kind words! I'm glad Amanda was able to assist you efficiently with your insurance policies. We appreciate your trust in us. Let us know if there's anything else we can do for you!"
Profile photo of Rahul Bhandari

Rahul Bhandari

March 6, 2026

5  out of  5
rating by Rahul Bhandari
"Amanda Durflinger is the person to go to for car insurance. She made the entire process smooth and easy, and was very helpful throughout. Highly recommend!"
We responded:
"Rahul, thank you for your wonderful feedback! I'm glad Amanda made your insurance process smooth and easy. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Profile photo of Frank Oteng-Baah

Frank Oteng-Baah

March 3, 2026

5  out of  5
rating by Frank Oteng-Baah
"Amanda Durflinger got me better Auto Insurance coverage for about 37% less than what I've been paying for the past few years. Thanks, Amanda for the great service."
We responded:
"Thank you, Frank! I'm happy to hear that Amanda was able to help you find better coverage at a lower cost. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Joshua Stier

Joshua Stier

February 28, 2026

5  out of  5
rating by Joshua Stier
"My agent Summer is absolutely fantastic! No hassle, fast, knowledgeable and found me the best price possible. Absolutely on point and painless! I would recommend her and Todd Durflinger State Farm agency to everyone who isn't using them. Get on board with the people, right company!"
We responded:
"Thank you, Joshua! I'm happy to hear that Summer provided you with such excellent service and found you a great deal. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Miki Nelson

Miki Nelson

February 24, 2026

5  out of  5
rating by Miki Nelson
"Jerica was super helpful in helping me change my new insurance policy"
We responded:
"Thank you for your review, Miki! I'm glad to know you received the help you needed with your new insurance policy. We’re here to assist with any other needs you might have. Let us know if there's anything else we can do for you!"
Profile photo of Beverly Stagner

Beverly Stagner

February 23, 2026

5  out of  5
rating by Beverly Stagner
"Summer was very knowledgeable and friendly! 10/10 recommend! She answered all my questions and helped me save some money."
We responded:
"Thank you, Beverly! I'm glad to know that Summer offered you knowledgeable and friendly service. It's great that she could assist with your questions and find ways to reduce your expenses. If there's anything else you need, just let us know!"
Profile photo of Pat Griggs

Pat Griggs

February 18, 2026

5  out of  5
rating by Pat Griggs
"EXCELLENT experience overall. Audrey Storino was able to take care of our insurance needs and give us great value. After being with Farmers Insurance for over 10 years I was concern I would not get the personalized treatment I was use to. Everytime I had questions she had answers. I highly recommend Todd Durflinger Insurance Agency."
Profile photo of Courtney Duffey

Courtney Duffey

February 18, 2026

5  out of  5
rating by Courtney Duffey
"Really thankful for Audrey! We had to rush service for a new vehicle purchase and I had my quote and insurance cards in hand in less than an hour!"
We responded:
"Courtney, thank you for sharing your experience! I'm happy Audrey was able to assist you quickly with your new purchase. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"