State Farm® Insurance Agent Todd Durflinger
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nicholas Choi
August 21, 2025
5
out of
5
rating by Nicholas Choi
"Amanda was a great help getting a quote quickly and making sure it had all the specifications that I requested. Great service and personality to speak with!"
We responded:
"Nicholas, thank you for your feedback! I'm happy to hear Amanda was able to assist you efficiently and with a friendly touch. Our team is dedicated to providing excellent service. If you need anything else, feel free to reach out!"
Mike Owens
August 16, 2025
5
out of
5
rating by Mike Owens
"Jerica Squires answered all of my questions completely. She was punctual in returning calls and was able to find the best rate for my auto insurance."
We responded:
"Thank you, Mike! I'm happy to hear that Jerica was able to assist you so effectively. We’re committed to providing excellent service and finding the best rates for our customers. If you have any more questions or need further assistance, feel free to reach out!"
Soha Mohiuddin
August 15, 2025
5
out of
5
rating by Soha Mohiuddin
"I had a minor issue with my policy and needed some changes, and Audrey was wonderful in helping me resolve it on the phone. She was sweet, patient, and thorough. I appreciate her dedication and the positive experience she creates every-time I’ve called."
We responded:
"Thank you, Soha, for sharing your experience! I'm happy to hear that Audrey was able to assist you with your policy changes. Her dedication and patience are truly valued by our team. If you need anything else, feel free to reach out!"
Eddie De Ville
August 15, 2025
5
out of
5
rating by Eddie De Ville
"Have been with Todd since moving to Texas about 9 years ago. Todd and his team Summer and Audrey have been extremely informative and easy to reach with any questions I have had. You have a Great team!"
We responded:
"Thank you, Eddie, for your kind words! I'm happy to know that Summer and Audrey have been able to assist you over the years. We’re committed to being informative and accessible whenever you need us. Let us know if there's anything else we can do for you!"
Nick
August 7, 2025
1
out of
5
rating by Nick
"Absolute nonsense. $260 per month for 2 used 2000s Toyotas and very poor service. My car overheated in the desert 8 weeks ago and after over an hour of waiting, state farm couldn't find me a tow truck so they said to find one myself (really?) and that they would reimburse me. I have spent at least the last 5 weeks emailing them to get my money reimbursed and only today when I called them did they finally say that the money was being sent out through mail. I needed the few hundred dollars this costed in a timely manner, but this obviously seemed to not be a concern for Todd Durflinger. Even during business hours, their physical office is closed being only open for walk-ins. 1 star at all is being generous because in my experience, state farm does not care. Your people on the phone and through email were nice, but your services are not."
We responded:
"Hi Nick, Thank you for discussing your concerns with us. We recognize that your experience was not acceptable, and we have shared the details of your situation with our Roadside company to help prevent similar issues in the future. We’re glad everything is now set and resolved to your satisfaction. If you need any further assistance, please don’t hesitate to reach out. We appreciate your patience and understanding throughout this process."
Katie Roach
August 5, 2025
5
out of
5
rating by Katie Roach
"Amanda made purchasing insurance a BREEZE!!! Took less than 10 minutes and I am fully covered and ready to go :)"
We responded:
"Thank you, Katie! I'm happy Amanda made your insurance purchase so easy and quick. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Susan Perales
July 31, 2025
5
out of
5
rating by Susan Perales
"I texted today (Thu, Jul 31, 2025, 10:43am) to see if SF would be able to add Roadside Assistance to my policy. And by 10:45am Audrey responded with "I have made that change for you, effective 08/01/2025". I really appreciate the speed of the response. Thanks Audrey, you're the best!!"
We responded:
"Thank you, Susan! I'm happy to hear that Audrey was able to assist you so quickly with adding Roadside Assistance to your policy. We appreciate your kind words and are always here to help with your insurance needs. Let us know if there's anything else we can do for you!"
Tiahkiana Harrell
July 16, 2025
5
out of
5
rating by Tiahkiana Harrell
"Dear Jerica Squire, I wanted to take a moment to sincerely thank you for signing me up for renters insurance. I truly appreciate your help in making the process easy and stress-free. Your support means a lot and gives me peace of mind knowing everything is in place. Thanks again for your time and assistance!"
We responded:
"Thank you, Tiahkiana, for your wonderful feedback! I'm delighted to hear that Jerica made the process of signing up for insurance smooth and stress-free for you. Your peace of mind is important to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Whitney Lafferty
July 16, 2025
5
out of
5
rating by Whitney Lafferty
"I just purchased a new vehicle and Audrey and Summer were AMAZING! They took all of my information and put my truck on my policy with such ease! Audrey was so pleasant to deal with…so easy to talk to and answered ALL my questions! Thank ya’ll!"
We responded:
"Whitney, thank you for your wonderful feedback! I'm happy to hear that Audrey and Summer made the process for your policy so smooth. It's great to know Audrey was able to answer all your questions with ease. We appreciate your trust in us! Let us know if there's anything else we can assist you with."
Jordan Klotz
July 11, 2025
5
out of
5
rating by Jordan Klotz
"Update**** Still with this awesome team after 2 years they continue to handle all our insurance needs. Audrey & Summer continue to handle our account with excellent service. Whenever we need anything they always get it done promptly. Super stoked to have an insurance team as awesome as them. Thank you Summer & Audrey! And thank you Todd Durflinger State Farm! Great insurance agency! We have been working with Summer for the past 6 months and she continues to go above and beyond for all of our personal and business needs. Highly recommend the Todd Durfinger State Farm Agency"
We responded:
"Thank you, Jordan, for your positive feedback and acknowledging the exceptional assistance provided by Summer. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
Carson Craft
July 10, 2025
5
out of
5
rating by Carson Craft
"Summer Brindza made this super easy by calling me immediately and helping through the entire process!"
We responded:
"Thank you for your review, Carson! I'm happy to hear that Summer made the process easy and seamless for you. Our team is dedicated to providing excellent service every step of the way. If you need anything else, feel free to reach out!"
Patrick Thompson
July 3, 2025
5
out of
5
rating by Patrick Thompson
"Jerica Squire did an outstanding job when she helped me to analyze my options for home and auto insurance. Her courtesy and professionalism were major factors in my decision to choose State Farm. She is very knowledgeable and attuned to the needs of her clientele."
We responded:
"Thank you for your review, Patrick! I'm happy to hear that Jerica provided such excellent service and helped you with your insurance options. Her professionalism and dedication are truly valued in our office. If you have any more questions or need further assistance, feel free to reach out anytime!"
Evelyn Reyes
June 30, 2025
5
out of
5
rating by Evelyn Reyes
"Amanda Durflinger is always on top of things! She answers all my questions with reasonable time."
We responded:
"Thank you for your review, Evelyn! I'm happy to hear that Amanda is providing you with prompt and helpful service. Our team is committed to being responsive and informative. Let us know if there's anything else we can assist you with!"
James Smith
June 22, 2025
4
out of
5
rating by James Smith
"On 6/20/25, I contacted my insurance company and spoke with Audrey regarding my vehicle for road side assistant. At that time she directed me to the app where I filled out the information requested and submitted it. Shortly after that, I received a text stating that a service person would be at my residence within 60 to 90 minutes. Within about 40 minutes a service person was at my residence and changed my flat tire was changed. I was totally satisfied with the service and quickness it took. Thanks Audrey."
We responded:
"Thank you for sharing your experience, James! I'm happy to hear that Audrey was able to assist you efficiently and that the roadside service was prompt. Your feedback is valuable, and we’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Gene Lee
June 20, 2025
5
out of
5
rating by Gene Lee
"It's always a good thing to have a dedicated contact for just about anything. It's your go-to representative for whatever goods/services that you value in life. Jerica is that go-to contact for me! She not only valued what I was needing in a policy, but she was also patient and understanding. She did not push me to add more things onto the policy if it didn't make sense for me. She also spoke to me like a human being, and not a money grab! This is exactly how business should be done, and I will definitely recommend her and this office to all my friends and family."
We responded:
"Thank you for your wonderful feedback, Gene! I'm delighted to hear that Jerica provided you with such attentive and personalized service. It's important to us that our team listens and offers solutions that truly fit your needs. Your recommendation means a lot, and we're grateful to have you as part of our community. Let us know if there's anything else we can assist you with!"
Rae Ramirez
June 20, 2025
5
out of
5
rating by Rae Ramirez
"Audrey answered today when I called worried my payment wouldn’t be there in time, but she assured me everything was inputted and answered all my questions quickly to make sure I was at ease. She was so helpful today and I really appreciate her kindness over the phone."
We responded:
"Thank you, Rae, for sharing your experience! I'm glad to hear that Summer was able to make your first insurance experience a positive one. Her professionalism and kindness truly shine through, and we're grateful to have her on our team. If you have any questions or need further assistance, please feel free to reach out. Enjoy your new auto insurance!"
Clarissa Ruiz
June 19, 2025
5
out of
5
rating by Clarissa Ruiz
"Bonnie was so helpful! She was able to transfer my auto insurance to a different vehicle with ease. Thanks Bonnie!"
We responded:
"Thank you, Clarissa! I'm happy to hear that Summer provided you with detailed and timely service. We appreciate your feedback and are here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
O. Barry
June 18, 2025
5
out of
5
rating by O. Barry
"Great service"
We responded:
"Thank you! I'm happy to know you received great service. Our office is committed to providing excellent support for all your insurance needs. Let us know if there's anything else we can assist you with!"
Mary Dougherty
June 18, 2025
5
out of
5
rating by Mary Dougherty
"Audrey was extremely helpful in getting the quotes, coverage and it was so much less stressful with her than our prior company. Very happy. A different agency said they were too busy to help but Audrey went above and beyond to help"
Jacob Freeman
June 17, 2025
5
out of
5
rating by Jacob Freeman
"I am very happy with the service Audrey provided. She was very knowledgeable and kind. We were able to find a solution for my inquiry and solve it in less than 5 minutes!"
We responded:
"Thank you for your review, Jacob! I'm glad to hear that Audrey was able to assist you quickly and effectively. We appreciate your kind words and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
cameron knauth
June 17, 2025
5
out of
5
rating by cameron knauth
"Amanda got us taken care of on a new renters insurance policy, and always takes care of me on my insurance for my cars. Very appreciative of all the help!"
We responded:
"Thank you, Cameron! I'm happy to hear that Amanda has been able to assist you with your renters and car insurance needs. We appreciate your trust in us and are always here to help with anything you need. Thanks for choosing us!"
M Torres
June 13, 2025
5
out of
5
rating by M Torres
"I had a great experience with State Farm thanks to Audrey! She helped me with my rental insurance quickly and efficiently, taking care of everything without any hassle. It was such a smooth process, and I really appreciated her professionalism and kindness. Highly recommend!"
We responded:
"Thank you for your review, M Torres! I'm happy to hear that Audrey made your insurance process smooth and hassle-free. Her professionalism and kindness are truly valued in our office. If you need anything else, feel free to reach out!"
Paula Gola
June 12, 2025
5
out of
5
rating by Paula Gola
"The receptionist Audrey Storino is a huge help with insurance, she knows her stuff and gives great advice on what you can afford. She is also very friendly and easy to talk to. Thank you, Audrey, for all the help you did for me this week after hitting a deer!! God bless!!"
We responded:
"Thank you, Paula! I'm happy to hear that Audrey was able to assist you with your insurance needs. She truly is knowledgeable and approachable. If you need anything else or have more questions, feel free to reach out. God bless!"
Travis Stoeffler
June 11, 2025
5
out of
5
rating by Travis Stoeffler
"Audrey was very fast and pleasant to work with."
We responded:
"Thank you, Travis! I'm happy to hear that Audrey provided you with quick and pleasant service. We appreciate your feedback and are always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Kwazi
June 11, 2025
5
out of
5
rating by Kwazi
"I would like to thank summer so much for making me aware of the life insurance program. Also, she is very knowledgeable about her job and made it very easy for me to find a better policy that works for me."
We responded:
"Thank you, Kwazi! I'm happy to hear that Summer was able to assist you with finding an insurance policy that suits your needs. Her expertise is truly valuable to our team. If you have any more questions or need further assistance, feel free to reach out anytime!"