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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of wilda brown

wilda brown

July 14, 2026

5  out of  5
rating by wilda brown
"Audrey help me to no how to look at my statement thank you for asking me about her she was wonderful"
We responded:
"Thank you, Wilda! I'm happy to hear that Audrey was able to assist you with understanding your statement. We appreciate your feedback and are glad to have you with us. Feel free to reach out if you need anything else!"
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Donut Lord

July 14, 2026

5  out of  5
rating by Donut Lord
"Recently this evening I spoke to one of the State Farm staff name Audrey she is very helpful and nice for getting me insurance on my brand new truck!"
We responded:
"Thank you! I'm happy to hear that Audrey was able to assist you with getting insurance. We strive to provide helpful and friendly service, and it's great to know you had a positive experience. Feel free to reach out if you need anything else!"
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martin rascon

July 8, 2026

5  out of  5
rating by martin rascon
"Amanda is super helpful! Got me setup with no stress! 😎🤠"
We responded:
"Martin, thank you for taking the time to leave us a review! I'm happy to hear that Amanda made the process stress-free for you. We appreciate your feedback and are here if you need anything else!"
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LeeRoy Kusto

July 1, 2026

5  out of  5
rating by LeeRoy Kusto
"Jerica was absolutely amazing! She saved me a ton of money on my auto insurance even for my EV, which isn't always easy to find at a great rate. She made the entire process simple, answered all my questions, and found coverage that fit my needs perfectly.

If you're looking for affordable insurance without sacrificing great coverage, Jerica is the person to call. I can't recommend her enough, and I'll definitely be sending all my friends and family her way. Thank you again, Jerica!

If you want, I can also make it sound more casual, fun, or even more over-the-top for a 5-star Google review."
We responded:
"LeeRoy, thank you for taking the time to leave us a review! I'm really happy to hear that Jerica was able to help you find the right coverage and save you money. It's great to know she made the process easy and answered all your questions. We appreciate your recommendation and are glad to have you as part of our office family. Let us know if we can help with anything else!"
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James Edwards

June 23, 2026

5  out of  5
rating by James Edwards
"Very kind and helpful with getting my skidoo insured just in time for the weekend!"
We responded:
"James, thank you for taking the time to leave us a review! I'm glad we could assist you with your insurance needs just in time for the weekend. Enjoy! Let us know if we can help with anything else!"
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Chauncey Richmond

June 19, 2026

5  out of  5
rating by Chauncey Richmond
"I have been with Todd Durflinger for years and I always get Amazing service and they work with me amazingly. Most of the time they call me to check and make sure I am good. They aren’t constantly trying to sell me a new product, they care about what I have going on and have no issues making adjustments that suit my situation. His staff and team are amazing. I would recommend them for any insurance needs. Even when the price goes up, with Todd and his team, it’s worth it to stay put."
We responded:
"Chauncey, thank you for taking the time to leave us a review! I'm really happy to hear that you've had such a positive experience with our office over the years. We always aim to provide service that truly meets your needs, and it's great to know that our approach resonates with you. Your recommendation means a lot to us. Don't hesitate to reach out if you need anything!"
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Glander Stewart

June 17, 2026

5  out of  5
rating by Glander Stewart
"Great personality warm welcome and very professional. Great car insurance rate"
We responded:
"Glander, thank you for taking the time to leave us a review! I'm happy to hear that you felt welcomed and found our service professional. It's great to know you're satisfied with your insurance rate. We're always here if you need anything else!"
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Julia Caceres

June 12, 2026

5  out of  5
rating by Julia Caceres
"Muchísimas gracias Verónica por su ayuda cada vez que la necesito!"
We responded:
"¡Gracias por tu reseña, Julia! Me alegra saber que Verónica ha sido de gran ayuda para ti. Estamos aquí para lo que necesites. ¡Gracias por elegirnos!"
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Patt MacMillan

June 10, 2026

5  out of  5
rating by Patt MacMillan
"Jerica was prompt and helpful in setting up my new policy. She answered all questions I had with confidence and clarity. Can't recommend enough!"
We responded:
"Thank you, Patt! I'm glad to hear that Jerica was able to assist you so effectively with your new policy. We appreciate your recommendation and are here to help with any other questions you might have. Thanks for choosing us!"
Profile photo of Jacqueline Lupton

Jacqueline Lupton

June 10, 2026

5  out of  5
rating by Jacqueline Lupton
"Summer was so friendly and helpful. She made the process of switching to State Farm and securing our insurance very easy."
We responded:
"Jacqueline, thank you for taking the time to leave us a review! I'm happy to hear that Summer made your transition to State Farm smooth and easy. We're grateful to have you with us. Feel free to reach out if you need anything else!"
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Vance

May 28, 2026

5  out of  5
rating by Vance
"I've been with State Farm through Todd's office for many years, and I must say their service is always great. Very professional, and quick to help with whatever I need. I recently need to make a policy change so I called and worked with Audrey, as I have many times in the past. She was delightful and able to get me a quote, and update my policy within a couple of minutes. Outstanding! Thank you!"
Profile photo of Geneva Pous

Geneva Pous

May 18, 2026

5  out of  5
rating by Geneva Pous
"My apartment flooded last month and I've been all over the place trying to figure things out. When Audrey answered my call about switching my renters insurance she was very patient and understanding. I would like to thank her for her kindness."
We responded:
"Thank you for your review, Geneva! I'm glad to hear that Audrey was able to assist you with patience and understanding during such a challenging time. I'll be sure to pass along your kind words to her. If there's anything else you need, feel free to reach out!"
Profile photo of Usman Ijaz

Usman Ijaz

May 18, 2026

5  out of  5
rating by Usman Ijaz
"I switched auto insurance to Sate Farm today. Jerica Squire from State Farm shared a quote with me via email which was reasonable with all the coverage I wanted to have and then follow up with a call to transfer auto policy which took less than 5 minutes. Jerica has been very helpful, kept the process simple and easy to switch my auto policy.

Thank you!"
We responded:
"Thank you, Usman! I'm happy to hear that Jerica made your switch to State Farm smooth and efficient. We appreciate your trust in us for your insurance needs. If you have any questions or need further assistance, feel free to reach out anytime!"
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Nathan Bohr

May 5, 2026

5  out of  5
rating by Nathan Bohr
"Amanda met all our expectations and then some. She reached out before our old policy expired and got us set up with State Farm at a nice discount. Will definitely recommend"
We responded:
"Thank you, Nathan! I'm happy to hear Amanda exceeded your expectations and helped you transition smoothly to State Farm with a great discount. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Charisa Perez

Charisa Perez

April 29, 2026

5  out of  5
rating by Charisa Perez
"Called to fix a billing issue and ask about my life insurance. Simple fixes made same day by Audrey. Thanks"
We responded:
"Thank you, Charisa! I'm happy to hear that Audrey was able to assist you with your billing issue and insurance questions so efficiently. We appreciate your feedback and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
Profile photo of Ray W

Ray W

April 27, 2026

5  out of  5
rating by Ray W
"Audrey was so helpful. She got me the information I needed about my policy and
Made sure the air was corrected. I work in customer service myself so I know how important good customer service services and I appreciate it"
We responded:
"Thank you, Ray, for sharing your experience! I'm glad Veronica was able to assist you with your policy and provide clear explanations for your questions. It's great to know she also helped reduce your insurance costs. We appreciate your feedback and are here for any future needs or questions you may have!"
Profile photo of Cindi Senior

Cindi Senior

April 17, 2026

5  out of  5
rating by Cindi Senior
"Audry was a big help to me today! She's very knowledgeable and paid close attention to the information that I wanted. I was very pleased with out interaction."
We responded:
"Cindi, thank you for the shoutout for Audry! Our office loves being your good neighbor."
Profile photo of Emily Torrice

Emily Torrice

April 16, 2026

5  out of  5
rating by Emily Torrice
"Summer is so incredibly nice and knowledgeable! Always answers my questions and is so personable. Will continue to recommend my friends and family to her for their insurance needs! Thanks again, Summer!"
We responded:
"Thank you for your review, Emily! I'm happy to hear that Summer has been so helpful and personable in addressing your questions. We appreciate your recommendations to friends and family. If there's anything else we can assist with, just let us know!"
Profile photo of Philip Brown

Philip Brown

April 10, 2026

5  out of  5
rating by Philip Brown
"Being a new coustermer I talked to Amanda and she answered everthing that I asked her and very polite"
We responded:
"Thank you, Philip! I'm happy to hear that Amanda was able to assist you with everything you needed. We appreciate your feedback and are glad to have you as a new customer. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Jay Rosen

Jay Rosen

April 2, 2026

5  out of  5
rating by Jay Rosen
"Hi Summer,

I regret to tell you that I have ended up choosing to work with a local Independent Agency here in my area of Houston.

I know it is not much solace to hear that you were number 2, but I would like to sincerely thank you for all of your assistance and work to answer my questions and comply with my requests. You did so each and every time with the utmost competence, professionalism, and warm customer service, and that is unfortunately somewhat unusual these days. In the end, my choice was somewhat more about some intangibles, including proximity to my location, than simple price comparison, as the carriers were both large capable companies. If you don't mind, I will keep your contact information should sometime in the future I need a comparative quote.

Kind regards,
J Rosen"
We responded:
"Thank you, Jay, for sharing your experience. I'm happy to hear that you appreciated the service and support provided. It's understandable that proximity can play a significant role in decision-making. Please feel free to reach out anytime if you need assistance or a quote in the future. Wishing you the best!"
Profile photo of Simon Swan

Simon Swan

March 30, 2026

5  out of  5
rating by Simon Swan
"We worked with Summer who helped us with our homeowners policy. She was so patient and went through each nuance of the coverage options with us. I was delighted to work with someone so diligent and personable. I highly recommend working with her if you have questions on your home policy and want a comprehensive and competitive quote."
We responded:
"Thank you, Simon, for sharing your experience! I'm happy to hear that Summer provided such thorough and personable assistance with your policy. We appreciate your recommendation and are always here to help with any questions or needs you may have. Thanks for choosing us!"
Profile photo of Debbie Smith

Debbie Smith

March 25, 2026

5  out of  5
rating by Debbie Smith
"Talked with Audrey and she helped me with some questions on our insurance she was awesome Thank you again Audrey for all of your help."
We responded:
"Thank you for your review, Debbie! I'm happy to hear that Audrey was able to assist you with your insurance questions. We appreciate your feedback and are always here to help. Let us know if there's anything else we can do for you!"
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cheslie G

March 20, 2026

4  out of  5
rating by cheslie G
"She was able to help out she did a great job"
We responded:
"Thank you, Cheslie! I'm glad to hear that you found the assistance helpful and that the service met your expectations. If there's anything more we can do for you, feel free to reach out!"
Profile photo of DA Diaz

DA Diaz

March 20, 2026

5  out of  5
rating by DA Diaz
"Audrey is very nice and helpful! Answers the phone right away and answers all my questions"
We responded:
"Thank you, DA Diaz! I'm happy to hear that Audrey was able to assist you so effectively. Our team is dedicated to providing prompt and helpful service. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Shannon Chia Ngong

Shannon Chia Ngong

March 16, 2026

5  out of  5
rating by Shannon Chia Ngong
"Jerica did w prompt and wonderful job helping us transition our auto insurance!"
We responded:
"Thank you, Shannon, for your fantastic feedback! I'm happy to hear that Jerica provided such prompt and wonderful assistance. Our team is dedicated to making these processes smooth and efficient. If you need anything else, feel free to reach out!"